Returns & Exchanges
At BOTE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your fit isn't perfect, we provide seamless exchanges or full refunds to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Drop Off the Shipment
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting the request.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.